Privacy Policy

U Do Life ("we," "our," "us") is dedicated to protecting your privacy and ensuring compliance with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and engage with our services. By using our website, you agree to the terms outlined in this policy.

1. Scope of this Privacy Policy

This Privacy Policy applies to all personal information collected through our website, services, and any associated platforms that link to this policy. It covers:

• How we collect personal information
• How we use, store, and protect personal information
• Your rights under the New Zealand Privacy Act 2020
• How to contact us regarding your privacy concerns

2. Collection of Personal Information

We may collect personal information from you when you:

• Visit our website
• Submit an inquiry or contact us
• Register for our services, newsletters, or promotions
• Engage with us on social media
• Provide details for payment or transaction processing

Types of Personal Information Collected 

The types of personal information we collect may include:

• Name, email address, phone number, and postal address
• Payment information (processed securely via third-party providers)
• Business details (if applicable)
• Technical data, such as IP addresses and browser information
• Any other personal data you voluntarily provide

3. Purpose of Collecting Personal Information

We collect and use your personal information for the following purposes:

• To provide, manage, and improve our services
• To process transactions and manage billing
• To communicate with you about inquiries, promotions, and updates
• To enhance your experience on our website through analytics and personalization
• To comply with legal and regulatory obligations
• To monitor and improve website security and prevent fraud

4. Disclosure of Personal Information

Your personal information may be shared with:

• Third-party service providers assisting with service delivery (e.g., payment processors, marketing tools, IT support)
• Regulatory or legal authorities where disclosure is required by law
• Business partners where collaboration is necessary, with your consent
• Other parties as permitted by the Privacy Act 2020

We require all third-party service providers handling your personal data to adhere to strict confidentiality and data security measures.

5. Storage and Security of Personal Information

We take reasonable precautions to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration. This includes:

• Secure electronic storage systems with restricted access
• Encryption and security protocols for sensitive data
• Regular security audits and updates to safeguard information

Despite our security measures, no online data transmission is entirely secure. You are responsible for keeping passwords and account details confidential.

6. Your Rights Under the Privacy Act 2020

Under New Zealand law, you have the right to:

• Request access to the personal information we hold about you
• Request corrections to inaccurate or outdated information
• Withdraw consent for direct marketing communications
• File a complaint with the Office of the Privacy Commissioner if you believe your rights have been violated

To exercise these rights, please contact us using the details provided.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, collect analytics, and personalize content. Cookies help us understand user preferences and improve website functionality. You can manage your cookie preferences through your browser settings.

8. Third-Party Links and External Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies before sharing personal information.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Any modifications will be effective immediately upon posting on our website. We encourage you to review this policy regularly.